Quality policy

GEO. COPSEY & CO LTD is totally committed to satisfying our customers with high value service every time. We are a service Company working in a service industry which moves customer’s effects within the UK and to and from the UK/Overseas. We provide a quality move to all customers on the following basis:

• According to a plan agreed with the client
• providing value for money
• with accurate communication between all parties involved

GEO. COPSEY & CO LTD Management and staff have refined their Quality Policy and agree they shall all strive to:

• Understand the market requirements for our area, customer needs and expectations and continuously improve our service to ensure we stay abreast with the ever changing demands
• provide a high level of service to our customers with as minimum cause for complaints as possible
• Ensure when complaints are received they are attended to in a timely manner with a view to eliminate the root cause and prevent recurrence
• Acquire and retain the highest calibre personnel and maintain a healthy, constructive safe work environment thus enabling such personnel to produce optimal output
• Monitor and modify the Company Environmental Policy in an endeavour to protect the planet.